SITA strengthens its partnership with Geneva Airport

Travelling from Geneva Airport, you can now breeze through self-service touchpoints at check-in, bag drop, and security thanks to digital passenger processing technology from SITA. The new touchpoints are helping to reduce wait times and provide more flexibility to passengers increasingly seeking digital travel solutions.

Passengers and staff will also soon further benefit from boosted efficiencies thanks to Geneva Airport’s new Airport Operations System (AOS), enabling intelligent optimisation of operational processes and improving real-time information sharing to passengers and staff airport-wide.

This investment in the newest passenger and operational technologies is part of a wider revamp of Geneva Airport aimed at elevating the passenger experience while preparing the airport for future demands.

SITA has already, in recent weeks, delivered its self-bag drop stations to Lufthansa Group airlines and its pre-security e-gates to optimise passenger access to security.

Passengers flying long-haul are now able to use SITA’s Smart Path boarding gates installed in the recently opened East Wing, where they simply scan their mobile to board the aircraft, making the boarding pass check completely touchless and automated. This is an extension of the self-service available at check-in and is part of a new experience where passengers can board long-haul flights directly from the gate without agent interaction.

Adding to these cutting-edge passenger processing systems, SITA is set to provide a new AOS designed to further streamline the passenger experience, increase operational efficiency, and modernise the airport’s operations management.

Find out more here.