Hamburg Airport trials Smart Cabin Baggage Trolleys

Hamburg airport has become the first German hub to test smart cabin baggage trolleys from Danish developer Intelligent Track Systems (ITS). Thirty cabin baggage trolleys are in operation on the Passenger Pier (behind the security check), free of charge, until mid-May. As well as a large stowing area, the trolleys have an interactive display, enabling passengers to find details of their flight or to browse the offers in the various shops. They also have the capability to guide users to their destination within the airport.

As easy to use as smartphones, users do not need to log in. Thanks to the interactive site map, it is  possible to be guided in real time to the chosen destination (shops, restaurants, gates and even lavatories). By clicking on a shop or a restaurant, the passenger is also able to check out their offers.

The touchscreen also allows the user to stay up to date with the timings of their flight: they can do so by scanning the QR code on their boarding pass or selecting their flight manually. If the flight is moved to another gate or flight details change, a pop-up message will appear on the screen.

Find out more about Intelligent Trolleys by watching this video.