Autonomous-driving chairs for passengers with reduced mobility enhance experience at Rome Fiumicino Airport

Aeroporti di Roma have launched the first autonomous driving chairs service, designed for passengers with reduced mobility (PRMs) at Rome Fiumicino Airport. Designed to offer travellers greater comfort, the new self-driving devices will transport passengers to the gate autonomously – with smart sensors to avoid all obstacles. After dropping off the passenger, the chair will automatically return to a set point.

‘The WHILL self-driving devices represent another step forward in our vision of a more personalised airport experience. This new service actively enhances the accessibility of our infrastructure, making the customer journey smoother for those who need assistance. We remain committed to improving travel accessibility, with innovation as a key driver in our ongoing efforts to rank among the world’s top airports for passenger satisfaction” stated Marina Maschio, Managing Director of ADR Assistance, the Aeroporti di Roma Group company that provides assistance to passengers with reduced mobility.

The new devices are available in the Terminal 3 boarding area, covering the route to 14 gates (E11-24).

Find out more here.