Managing unruly passenger incidents: An interview with Peter Nilsson

May 2025

The Five Minute Feature

Managing unruly passenger incidents: An interview with Peter Nilsson

In May’s Five Minute Feature, we look at a serious – yet growing – issue for airports: unruly passengers. From security concerns within airport terminals to diverting entire planes, unruly passengers can have a significant effect on airlines and airports. But what constitutes a disruptive or unruly passenger? How can…